Frequently Asked Questions
Have a question? We’ve got answers.
Below you’ll find everything you need to know about orders, shipping, returns, and more.
If you still need help, feel free to contact us — we’re happy to assist you.
Where is my order?
As soon as you place your order, we start processing it immediately. You’ll receive a confirmation email followed by tracking details once it ships.
If you haven’t received your tracking info after 3 business days, feel free to contact us.
If you haven’t received your tracking info after 3 business days, feel free to contact us.
Can I cancel or edit my order?
Unfortunately, once your order is placed, it is immediately sent to our warehouse for processing.
This means we are unable to cancel or make any changes.
If you made a mistake, you can place a new order and return the first one (if applicable).
This means we are unable to cancel or make any changes.
If you made a mistake, you can place a new order and return the first one (if applicable).
I received a faulty item what do I do?
We’re so sorry! Please send an email to store@howlsportswear.com with:
A photo of the item
Your order number
A short description of the issue
We'll solve it as fast as possible.
A photo of the item
Your order number
A short description of the issue
We'll solve it as fast as possible.
